5.0

From Mortgage Brokers across Australia

Managing Mortgage Broker Reviews

RateMe can help you manage your reviews, making sure negative feedback is handled privately while glowing reviews are shared for the world to see

RateMe helps you capture and manage more great reviews from your clients

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Automatically Collect Reviews

Put your review collection on Autopilot by connecting Rate Me with events that happen in your business. Rate Me connects with Zapier allowing you to automatically generate SMS and Email requests for Feedback or Reviews.

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Avoid Negative Reviews

Seek feedback proactively before the client leaves a negative review. We'll help steer the reviewer to providing confidential feedback allowing you to resolve the issue and turn unhappy customers into advocates.

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Share your great reviews with the world

We'll help you package up your reviews into beautiful tiles ready to be shared across social media platforms to attract future customers.

Collect and Manage more reviews easily with RateMe

As Mortgage Brokers capture more and more of the Home Loans market, managing your online reputation is paramount. Positive client reviews not only enhance your credibility but also play a vital role in attracting new clients. However, efficiently managing the collection and sharing of these reviews can be a challenging task. That’s where RateMe by Broker Studio comes in. RateMe is an intuitive and powerful tool designed specifically for mortgage brokers to effortlessly manage reviews, collect valuable feedback, and drive business growth.

Client reviews are a valuable asset for any mortgage broker. They provide social proof, boost your search engine rankings, and can significantly influence potential clients' decisions. Efficient review management ensures you leverage these reviews to their fullest potential. RateMe helps mortgage brokers manage their reviews seamlessly by:

  1. Helping You Collect Feedback Before Asking for Reviews

Not every client may be ready to leave a glowing review immediately after using your services. RateMe allows you to first collect detailed feedback, helping you gauge their satisfaction levels.  Collecting feedback prior to requesting a review ensures that only the most satisfied clients are asked to leave a public testimonial. This step helps identify and address any issues privately, enhancing overall client satisfaction. RateMe sends automated feedback request emails or messages shortly after a client interaction, giving them an opportunity to share their experience.

  1. Automated Review Requests

Sending review requests manually can be time-consuming and inconsistent. RateMe automates this process, ensuring timely and personalised review invitations.  Automated review requests save time and ensure every satisfied client receives a prompt to leave a review, increasing the likelihood of capturing more positive testimonials.

  1. Customised Messaging

Personalised review requests are more effective.  RateMe allows you to customise your automated messages to align with your brand’s tone, providing a personal touch that encourages clients to leave a review.

  1. Share Reviews on Social Media

 Social media is a powerful platform for showcasing positive feedback. RateMe enables you to share reviews effortlessly across your social media channels.  By automatically creating social media posts, RateMe ensures that your positive reviews reach a wider audience, enhancing your online presence. With RateMe, you can publish reviews easily to platforms like Facebook, LinkedIn, and Twitter, increasing your brand’s visibility and credibility.

  1. Display Reviews Automatically on Your Website

Displaying client reviews on your website builds trust and encourages potential clients to choose your services. RateMe automates the process of showcasing reviews on your website with our review plug-ins, ensuring that new testimonials are added without the need for manual updates.  RateMe seamlessly integrates with your website, creating a dedicated reviews section that updates automatically, providing visitors with up-to-date, authentic client feedback.

Autopilot for Review Collection

RateMe can help you collect more reviews from your clients without the extra effort

Key Features designed to help Mortgage Brokers capture more reviews:

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Automatically Collect Reviews

Request reviews from your clients automatically, based on triggers inside your business

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Fully Branded Review Page

Keep your brand experience consistent with a fully branded, custom review page

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Integrate into your Process

Make reviews part of your loan process with connections to Zapier, Calendly and your CRM

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Capture Feedback Privately

Capture negative feedback privately and avoid the nightmare of a negative Google review

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Choose where you collect reviews

Collect reviews on Google, Facebook, Broker Pages or wherever else you choose.

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Capture Pre-Review Feedback

Check how your client's experience has been throughout the process before it comes time for a review

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Beautiful Social Posts

We'll package up your reviews into beautiful posts for Social Media allowing you to quickly and easily share

See why we're rated 5 stars by Mortgage Brokers across Australia:

Photo of Chris Thompson

Chris Thompson

Yellow Mortgage House

Transformed my online presence

Creating the website was a breeze, thanks to Broker Studio\'s intuitive interface. In under 10 days, the website was up and running, impressively designed and user-friendly.

Photo of Renee Edwards

Renee Edwards

Step Ahead Finance

Wish I had come to you first!

Thank you team for exceeding our expectations and organising our website. We love the way it looks!

Photo of Russell Briggs

Russell Briggs

Total Loans

Check them out, and see for yourself!

The team at Broker Studio are amazing at what they do. It has been a smooth transition from our old site to this one, with clear and concise instructions leading to virtually no downtime.

Photo of Luisa Raiti

Luisa Raiti

Raiti Finance

Far exceeded my expectations

Guy and the team at Broker Studio are true professionals. They assisted in updating my website and were very patient with all the changes I wanted. The end result has far exceeded my expectations.

Photo of Justin Picker

Justin Picker

Picker Financial Solutions

The ongoing support is excellent

Guy is super helpful and knows his stuff! its been a major help in understanding marketing and have our business on the front foot! The ongoing support is excellent as well...

Photo of Jay Coakley

Jay Coakley

Luxe Finance

I now have a website that generates leads.

Guy and the team could not have done a quicker, smoother or more professional job of the development and implementation of purposeful loan tools. I now have a functional website that generates leads.

Photo of Shane Heness

Shane Heness

LoanBuddy

It's fast and looks great!

Broker Studio has done an awesome job setting up my business website. I would highly recommend them to anyone needing a new website.

Photo of Chris Guy

Chris Guy

Yarra Lane Finance

Fantastic and great to work with.

The team at Broker Studio were fantastic and great to work with. They obviously know their stuff and nothing was too much trouble.

Photo of William Bell

William Bell

Bill Bell Finance

Excellent Website & Support

Excellent website & support from Broker Studio. Extremely happy with the content & website.

Capture feedback privately before it results in a bad review

RateMe helps you understand the client's experience allowing you to fix the situation before it results in a negative review

Frequently Asked Questions

How can I capture more reviews from my clients?

The best way to capture more reviews from your clients is to make sure you're asking every client you work with for a review. Products like RateMe allow you to build the review request process into your existing process by taking cues from your existing business processes and pushing review requests out to clients with minimal effort.

How can I avoid getting negative reviews?

The easiest way to avoid getting negative reviews is to always deliver an outstanding experience, but we're realists and know that your client's experience isn't always in your control. Tools like RateMe offer the ability to capture feedback throughout the lending process to make sure your client's experience is on track as well as allowing you the ability to capture feedback privately before it might result in a negative review.

Why is feedback important in the review process?

Capturing feedback throughout the lending process using tools like RateMe ensure that you're never surprised by a negative review at the end of the lending process. Capturing feedback privately gives you the opportunity to fix any client issues before they result in a negative review as well as giving you an opportunity to turn a negative client integration into one that generates advocacy

How can I share my great reviews better?

Sharing your reviews is an amazing way to showcase your services and the great experiences your previous clients have had. Tools like RateMe allow you to quickly and easily package your positive reviews up into images ready to share on Social Media as well as sharing your reviews to your website.

Where should I share my reviews?

As a Mortgage Broker, you should be sharing your reviews as far and wide as possible. Using tools like RateMe allow you to quickly and easily share your reviews to Social Media in a few taps. RateMe can also update your reviews automatically on your website as well as show your aggregate review count and average rating, helping you increase your credibility to potential clients

Why is capturing reviews important?

The days of a few five star reviews winning you business is over. Nearly 90% of Mortgage Brokers in Australia have a review average of 5 stars, meaning to move to the top of Google Local results, you need more 5 star reviews than your competitors in the area that you are targeting. The best way to capture more reviews than your competitors is to use tools like RateMe that help you ask for reviews from every client interaction.

How do more reviews help me get found?

Capturing more reviews on platforms like Google allow your Mortgage Broker business to be found on not only Google Search but also in places like Google Local, Google Maps and Google my Business. The top 3 results in Google Local generally get around 25% more traffic than places 4th and beyond meaning capturing more reviews than your competitors can give you a huge traffic boost.

Can you help verify my business on Google my Business?

Getting your profile verified on Google my Business can be tricky for Mortgage Broker, especially those who don't have a physical address or large amounts of company branding. If you're struggling to get verified, book a free call below and we might be able to help.

Beautiful Social Media Tiles to amplify your great reviews

RateMe packages up your reviews into beautiful posts for Social Media allowing you to quickly and easily share